About Disaster Data Recovery:

  1. Hard Drive Failure - Total loss of data
    • Mirrored disks automatically maintain two copies of all files and data will continue to allow the use of all data until the failed drive has been replaced and the mirrored set has been rebuilt.
  2. Operating system failure (corruption) or Total server failure - Loss of access to data
    • Automatically, maintain a separate set of data on a different computer that is capable of acting as a back up server.
    • Maintain a back up image of the O/S drive internally so that it can be restored quickly.
  3. Accidental deletion of file(s) - Loss of access to the file
    • Daily backups taken at the end of the working day with a complete set kept on-line for each of the last 60 days.
    • A current copy kept off-site
    • Monthly snapshots also kept off-site.
  4. Virus infection - Loss or corruption, Risk of transmitting infection
    • Install anti-virus software on all PCs.
    • Maintain anti-virus software daily, automatically.
    • Scan all hard drives for viruses on a daily basis.
    • Scan inbound and outbound email for viruses.
  5. Network intrusion - breach of client privacy
    • Install a network firewall to block unwanted access.
  6. Short electrical power failure/spike - Potential for file corruption and damage to electronic devices
    • Connect all critical equipment to a good quality surge protector/battery back up which shuts down critical equipment automatically.
  7. External communications failure - Cannot connect to the internet
    • If necessary, a dialed connection may be possible.
  8. Internal network/communications failure - Computers cannot communicate with each other and access data on the server
    • Client files are accessible from a hidden cache stored on each PC.
  9. Temporary loss of access to offices - Unable to work with client files
    • Remote access software will enable you to have access to your files.
  10. Long-term power loss or Catastrophic loss of building - Serious interruption of business
    • Complete set of data kept off-site on a standard medium. (CD or DVD) so that it is accessible on any PC.

View some of the more commonly asked questions regarding the paperless office here.